VIAD Director of Operations in Las Vegas, Nevada
Plan and direct the activities of the Show-site Operations staff to manage and create efficiencies and profitability, while producing high quality service for GES Events. Participate in establishing and implementing Operations, City and GES Goals and Objectives.
Supervises departmental employees in Operations, specifically show site Operations Managers.
Produces personnel performance reviews
Implements training programs for staff
Responsible for hiring and recruiting
Resolve job related problems
Facilitates guidance and counseling; reviews personnel files to identify specific training needs.
Conducts regular Department Meetings.
Prepares schedule of show assignments for staff.
Drives initiatives for better planning and time-lines on shows.
Oversees Department budget.
Assist planning future year operation budget and overhead.
Participate in financial planning, analyze financial data, drive department’s responsibility in forecasting and re-forecasting
Ensure/monitor adherence to policies and procedures
Works with collection staff to ensure prompt resolution of disputed billings and payment per company policies and procedures
Supporters involvement at industry and related business events
Maintain working relationships with facilities, subcontractors and unions
Works closely with other department leaders to ensure teamwork
All other duties as assigned by General Manager
Bachelors Degree required, preferably in the area of Business, Management, Finance or Marketing
5+ Years experience in related industry preferred (Exhibitor, Show Organizer, Vendor, or Contractor)
Solid P&L and operations experience with demonstrated success in managing costs well and improving bottom-line profitability in low margin environments.
Strong operations and General Management focus and a proven track record of successfully managing profit growth through building customer relationships
Experience managing, interpreting and negotiating union contracts and settling disputes
Familiarity in managing operations inclusive of dispatch operations
Knowledge and experience with DOT and OSHA regulations
Experience with budgets and financials
Experience managing personnel of large departments who traditionally work independently and remotely
Visionary approach to management
Ability to drive initiatives
Strong organizational skills, project management skills
Overtime/Weekend work due to show schedules
Both Office and show-site work
Equal Opportunity Employer, including vets and disability
Job ID # (iCIMS): 2017-8924
External Company Name: VIAD Corp.
External Company URL: http://www.viad.com/