VIAD Director of Operations in Las Vegas, Nevada

Plan and direct the activities of the Show-site Operations staff to manage and create efficiencies and profitability, while producing high quality service for GES Events. Participate in establishing and implementing Operations, City and GES Goals and Objectives.

  • Supervises departmental employees in Operations, specifically show site Operations Managers.

  • Produces personnel performance reviews

  • Implements training programs for staff

  • Responsible for hiring and recruiting

  • Resolve job related problems

  • Facilitates guidance and counseling; reviews personnel files to identify specific training needs.

  • Conducts regular Department Meetings.

  • Prepares schedule of show assignments for staff.

  • Drives initiatives for better planning and time-lines on shows.

  • Oversees Department budget.

  • Assist planning future year operation budget and overhead.

  • Participate in financial planning, analyze financial data, drive department’s responsibility in forecasting and re-forecasting

  • Ensure/monitor adherence to policies and procedures

  • Works with collection staff to ensure prompt resolution of disputed billings and payment per company policies and procedures

  • Supporters involvement at industry and related business events

  • Maintain working relationships with facilities, subcontractors and unions

  • Works closely with other department leaders to ensure teamwork

  • All other duties as assigned by General Manager

  • Bachelors Degree required, preferably in the area of Business, Management, Finance or Marketing

  • 5+ Years experience in related industry preferred (Exhibitor, Show Organizer, Vendor, or Contractor)

  • Solid P&L and operations experience with demonstrated success in managing costs well and improving bottom-line profitability in low margin environments.

  • Strong operations and General Management focus and a proven track record of successfully managing profit growth through building customer relationships

  • Experience managing, interpreting and negotiating union contracts and settling disputes

  • Familiarity in managing operations inclusive of dispatch operations

  • Knowledge and experience with DOT and OSHA regulations

  • Experience with budgets and financials

  • Experience managing personnel of large departments who traditionally work independently and remotely

  • Visionary approach to management

  • Ability to drive initiatives

  • Financial acumen

  • Business acumen

  • Strong organizational skills, project management skills

Overtime/Weekend work due to show schedules

Travel required

Both Office and show-site work

Equal Opportunity Employer, including vets and disability

Job ID # (iCIMS): 2017-8924

External Company Name: VIAD Corp.

External Company URL: